• Star Joker Speel nu

  
• Epic Fish Speel nu

  
• Striking Diamond Speel nu

  
• Saloon Gold Speel nu

  
• Rise Of Olympus Speel nu

  
• Green Chilli 2 Speel nu

  
• Mega City Speel nu

  
• Trinity Gold Speel nu

  
• Gladiator Speel nu

  
• Mighty Wild Panther Speel nu

  
• Sweet Reward Speel nu

  
• Big Bass Secrets Speel nu

  
• Fire Joker Speel nu

  
• Energy Coins Speel nu

  

Privacy Policy

Welcome to Casino Kirgo (“we,” “us,” or “our”), operating at casinokirgo.co.uk. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services. By accessing or using our platform, you consent to the practices described herein. If you do not agree with any part of this policy, please do not use our services.

1. Data Controller

The data controller responsible for your personal information is Kirgo Limited, registered in the United Kingdom. For any questions or concerns regarding your privacy, you may contact our Data Protection Officer at [email protected].

2. Types of Personal Data We Collect

We collect and process various types of personal data to provide and improve our services, including but not limited to:

• Full name
• Email address
• Telephone number
• Home address
• Date of birth and gender
• IP address and device/browser details
• Account registration and profile information
• Payment and transaction history
• Usage data such as login times and game activity
• Communications between you and our customer support
• Verification documents for identity and age confirmation
• Data from third-party sources to assist with fraud prevention and responsible gambling
• Optional sensitive data (e.g., health or ethnicity), only if voluntarily provided

3. How We Use Your Personal Data

Your personal data is used for the following purposes:

• To create, manage, and maintain your account
• To verify your identity and confirm you meet the UK legal gambling age
• To process deposits, withdrawals, and other payment transactions securely
• To comply with legal and regulatory obligations, including anti-money laundering and responsible gambling requirements
• To communicate important updates about your account, changes to our services, or policy amendments
• To run promotions, bonuses, and competitions with your consent
• To personalise your experience and tailor offers where you have agreed
• To improve our website’s functionality, security, and user experience
• To conduct analysis and generate reports for internal use
• To detect and prevent fraud, abuse, or other harmful activities

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your explicit consent where required
• Performance of a contract with you (e.g., providing gambling services)
• Compliance with legal obligations under UK Gambling Commission regulations and data protection laws such as the UK GDPR and Data Protection Act 2018
• Our legitimate interests, including fraud prevention, service improvement, and marketing (where not overridden by your rights)

5. Data Retention Periods

We retain your personal data only as long as necessary to meet the purposes outlined above and to comply with legal requirements. Typically:

• Active account data is kept while your account is open and in use
• After account closure or inactivity, data is retained for up to five years to satisfy regulatory, legal, or dispute resolution needs
• Certain records may be stored longer if required by law, such as for anti-money laundering or responsible gambling monitoring

6. Marketing Communications

With your explicit consent, we may send you promotional emails or messages about our services and offers from trusted partners. You can opt out or change your preferences anytime via your account settings or by using the unsubscribe link in our communications. We do not send marketing messages without your permission.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, including:

• Ensuring website functionality and security
• Remembering your preferences and login details
• Analysing site usage to improve performance
• Delivering relevant advertising content

You can manage or disable cookies through your browser settings; however, some cookies are essential for the site to function correctly and cannot be disabled.

8. Sharing Your Data with Third Parties

Your personal data may be shared with:

• Service providers such as payment processors, IT and software vendors, and customer support partners
• Regulatory and law enforcement authorities when required by law or to protect against illegal activity
• Third-party agencies for identity verification, fraud prevention, and responsible gambling checks
• Other companies within the Kirgo Group for operational purposes
• Any third parties you have authorised us to share your data with

If your data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office.

9. Data Security

We implement robust technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. These measures are regularly reviewed and updated to maintain high security standards.

10. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights regarding your personal data:

• The right to be informed about how your data is used
• The right to access your personal data
• The right to rectify inaccurate or incomplete data
• The right to erasure (“right to be forgotten”) in certain circumstances
• The right to restrict or object to processing in specific situations
• The right to data portability
• The right to withdraw consent at any time without affecting prior processing
• The right not to be subject to automated decision-making with significant effects

To exercise any of these rights, please contact us at [email protected]. We will respond promptly and in compliance with UK data protection laws.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. We encourage you to review this page regularly. Continued use of our website after updates signifies your acceptance of the revised policy.

12. Complaints and Contact

If you have concerns about how we handle your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint/.

13. Responsible Gambling

We are committed to promoting responsible gambling and comply fully with the UK Gambling Commission’s code of practice. If you need support or advice on gambling responsibly, please visit BeGambleAware.org for confidential help and resources.

Last updated: 15.06.2025